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Medical Assistant Training Program: Certified Clinical Medical Assistant + Phlebotomy Technician + EKG Technician – All in One
Medical Assistant Program Description
Our online medical assistant program is developed by industry professionals with decades of real-world experience. Throughout your courses, you’ll cover both patient care and clinical office procedures. You’ll also learn essential skills like phlebotomy and venipuncture, and you’ll even receive a venipuncture kit as part of your program to help you strengthen your skills. But it’s way more than just training. Thanks to our vast network of partners, you’ll get 100 hours worth of experience working in a clinical setting—empowering you with the knowledge to earn the Certified Clinical Medical Assistant (CCMA), Certified Phlebotomy Technician (CPT), and Certified EKG Technician (CET) credentials. Remember that clinical opportunities vary, and we work with a vast network of healthcare organizations to find a good fit. But we can’t guarantee placement—or employment—in your area.
Program Timeline
The medical assistant program includes lots of rich, visual course materials. You’ll learn intuitively through videos and images, training games, and highly interactive instructional simulations. The content is designed to help you “get it” quickly. Complete your online training, then pair your newfound knowledge with priceless experience through clinical training. It’ll give you the needed practice with patient care, phlebotomy, EKG, and medical office administration.
12 months of full program access
100 hours of clinical externship
Study Format
Our have-it-your-way training is always on—because it’s online. 24/7 access gives you the freedom and flexibility to study on your schedule and at your pace.
Learn from home (or anywhere)
Study online (anytime)
Support
We’re excited that you’ve decided to go after your medical assisting career goal, and we’re backing you every step of the way. Reach out to us any time with your questions, comments, rants, boasts, or jokes.
One-on-one support
Phone, live chat, and email
Get Trained. Get Hired.
This program includes unparalleled training, career support, and coaching. It’s a faster, cheaper alternative to traditional schooling.
$3,799.00 for full program access
Need a Hand With the Fee? We Got Your Back.
Make Small, Easy Payments
We’re flexible and totally committed to working with you to find affordable down and monthly payments.
Let the Government Pay Your Way
My Career Advancement Account (MyCAA) funds for military spouses are available right now and cover 100% of the cost of approved CareerStep courses.
Medical Assistant Program Outline
Our comprehensive curriculum is designed to help you prepare to take the next steps toward a career as a medical assistant online. You’ll cover the essential skills and knowledge that will be relevant to the job.
Program Orientation: Medical Assistant
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Identify the elements, expectations, and requirements of the program.
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Navigate the program using the pages, menus, and buttons provided.
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Use the program tools, including the study planner, gradebook, and completion report. Be able to contact CareerStep by phone, email, forums, chat rooms, and social media.
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Identify and use program-specific resources.
Medical Assistant Career Introduction
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Summarize the medical assisting profession.
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Summarize licensure, accreditation, certification, and registration for medical assistants.
HealthCare Foundational Knowledge and Basic Science
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Summarize the medical assisting profession.
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Translate medical terminology using abbreviations, word building, and important terms.
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Explain how nutrition knowledge relates to health and disease.
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Identify the role psychology plays in dealing with patients and their behavior.
Anatomy and Physiology Essentials
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Be able to name and explain all of the systems of the body.
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Describe the structure of the epidermis, dermis, and hypodermis.
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Describe the process of osteogenesis.
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Identify the bones in cell formation. Describe the overall structure of the muscular system.
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Describe the general functions of the nervous system.
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Describe the major sources of carbohydrates, proteins, and lipids.
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List the general functions of the kidney.
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Identify the mechanisms of regulating water input and output.
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Describe the fetal stages and prenatal period.
General Patient Care
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Summarize the pharmacology basics needed by a medical assistant
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Outline the tasks required to prepare the examination room and the patient for examination.
Pharmacology Basics for Medical Assisting
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Identify the classifications of drugs.
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Review indications, side effects, and adverse reactions of various classifications of drugs.
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Interpret accepted abbreviations used in reference to medications.
Infection Control
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Review the causes and diagnostic methods of various infectious and communicable diseases.
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Explore the protective measures required to prevent infection.
Testing and Laboratory Procedures
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Identify how specimens are collected and handled.
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Explore procedures and processes used in obtaining blood and urine samples.
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Outline the standard components of vision and hearing screening tests.
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Review common techniques and processes frequently used in medical laboratories.
Patient Care Coordination and Education
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Review how to administer and coordinate general patient care according to professional best practices.
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Explore the role and responsibilities in administering patient care.
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Explore the role and responsibilities in facilitating patient education.
Medical Administrative Assistant
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Describe the differences between common healthcare delivery models.
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Describe the types of services typically offered in medical offices, including general and specialty services.
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Define ancillary services and alternative therapies.
Communication and Customer Service in the Healthcare Office
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Identify the various types and styles of communication used in a healthcare office.
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Review how verbal, non-verbal, and written communication skills contribute to patient experience and outcome in a health care office.
Comprehensive Electronic Health Records
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Demonstrate how patient records are used and regulated
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Complete tasks required for scheduling a patient
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Clinical information reporting
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Revenue cycle and financial reporting
Medical Laws and Ethics
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Describe common legal issues related to prescriptions and medication administration.
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Identify key legal and regulatory aspects of the healthcare environment.
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Analyze key ethical and legal aspects of the medical profession.
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Summarize common legal issues related to medical documentation.
Phlebotomy
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Identify equipment and supplies used to collect, store, and process blood samples.
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Describe common phlebotomy techniques.
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List correct steps in the process of taking blood.
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Explain patient care before, during, and after blood collection.
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Describe how to prepare and handle a blood sample.
Venipuncture Labs
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Describe the importance of taking a medical history before performing any invasive procedures
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Describe the importance of adhering to basic principles of sterility and asepsis
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Describe the basics principles of venipuncture
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Discuss various techniques of drawing venous, arterial, and capillary blood
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Discuss various types of injections (e.g. local and regional anesthetic injections)
EKG and Cardiovascular
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Identify the basic anatomy of the heart.
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List the steps needed to ensure proper functioning of ECG/EKG equipment (calibration, standardization).
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List the equipment and supplies needed to perform an ECG/EKG procedure.
Career Success in Healthcare
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Define “professionalism" and “success” in your own terms
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Differentiate between long-, medium-, and short-range goals
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Assess and develop your time management skills
Medical Assistant Final Exam
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Identify the steps needed to be eligible for and effectively prepare for and access the final exam.
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Identify the format, restrictions, and policies of final exams, including scoring, retakes, allowed resources, and time limits.
Fundamentals of HIPAA
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Describe HIPAA basics.
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Understand the HIPAA Privacy Rule and Security Rules.
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Describe the HITECH Act.
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Explain regulations for business associates.
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Summarize HIPAA documentation and training.
Initiating Your Externship
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Create your profile in the Learner Placement Portal.
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Review the externship preparation resources.
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Explore CareerStep Community career resources.
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Understand the benefits of an externship.
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Access externship participation eligibility requirements.
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Recognize the externship site placement process and considerations.
Clinical Externship Experience
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Earn hours and experience that lead directly to certification.
Program Completion: Medical Assistant
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Prepare to take the next steps after program completion.
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Medical Assistant Certifications
Certified Clinical Medical Assistant (CCMA)
Verify your competence in patient care with the CCMA from the National Healthcareer Association.
Certified Phlebotomy Technician (CPT)
Demonstrate your capability to do intravenous blood draws with the CPT from the National Healthcareer Association.
Certified EKG Technician (CET)
Prove your proficiency with EKGs, stress tests, and Holter monitoring with the CET from the National Healthcareer Association.
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